These terms are an agreement between you and LL Technologies LLC, a New York limited liability company doing business as Propertiz ("Propertiz", "we", "us"). They cover your use of propertiz.ai, app.propertiz.ai and everything we offer through them (the "Service"). By creating an account, signing in or using the Service, you accept these terms and our Privacy Policy. If you use the Service for a company, you accept these terms for that company and confirm you're allowed to.
1. What the Service is
- Propertiz collects public records from county and city offices (property rolls, recorded documents, court filings, tax, code-enforcement and similar records), ties them to properties, adds estimates and ranks properties whose owners may want to sell.
- Public records can be late, incomplete or wrong, and matching a record to a property can be wrong too. We show the source of each record where we can, so you can check it.
- Values, rents, equity, mortgage balances, "free and clear" tiers, scores and Sell Probability are estimates. They are for ranking and research. They are not appraisals, title reports, credit reports or advice.
- Some counties are shown as "owner traits only". In those counties we have the property roll but not court or recorded filings, so a lead there is not a sign of distress.
- We are not a real estate broker, lender, appraiser, title company, law firm or consumer reporting agency. We don't represent you or any property owner, and we don't take part in your transactions. Check the facts and get your own professional advice before you make an offer or sign anything.
2. Your account
- You must be at least 18 and use the Service for lawful business purposes related to real estate.
- One person per account. You sign in with a one-time code sent to your email, so keep that email account secure. You're responsible for what happens under your account.
- On a team plan, the account owner decides who joins, and is responsible for team members' use of the Service.
- Give us accurate information and keep your email address current.
3. Plans, trials and payment
- Plans and prices are shown on our pricing page and in the app. We may change them. A price change never applies to a period you've already paid for, and we'll tell you before it applies to your next renewal.
- Trials. A free trial ends on the date shown in the app. Unless you've added a payment method to continue, your account then moves to the free plan. We don't delete what you saved.
- Automatic renewal. Paid plans renew automatically each month or year, at the price shown when you subscribed, until you cancel. You can cancel at any time in Account › Billing. Cancelling stops the next renewal, and you keep access until the end of the period you've paid for.
- Refunds. Payments are not refundable, including for partly used periods, except where the law requires a refund. If you think you were charged by mistake, contact us within 30 days.
- Founding and promotional prices last as long as the offer says, and a founding price lasts only while the subscription stays active without a break.
- Reveal packs are prepaid credits for showing owner phone numbers and emails. They expire 12 months after purchase, can't be refunded once used, and have no cash value.
- Taxes are added where we're required to collect them.
- Payments are processed by Stripe. We never see or store your card number. Stripe's own terms and privacy policy apply to the payment itself.
4. Acceptable use
You may use the Service and its data for your own real estate research and deals. You will not:
- copy, scrape, export beyond your plan's limits, resell, sublicense, publish or redistribute the Service's data, or use it to build or improve a competing product, list or dataset;
- share your account, get around plan limits or access controls, or probe, overload or interfere with the Service;
- use the Service to harass, threaten, mislead or defraud anyone, including through foreclosure-rescue, leaseback or equity-stripping schemes;
- use the Service in a way that discriminates against anyone because of a characteristic protected by fair housing or other law;
- contact anyone in a way that breaks the law (section 5); or
- break any law, or the terms of the agencies and providers whose data the Service shows.
Some data comes to us under licences from government agencies and data providers. Those licences can limit how the data may be used, and they're part of why the restrictions above exist.
5. Contacting property owners
This section applies whenever you use the Service to reach property owners. It covers owner names and mailing addresses, and phone numbers and emails on plans that include them.
- Where contact information comes from. Phone numbers and emails come from licensed third-party data providers. They can be wrong, out of date or belong to someone else. Do Not Call and similar flags reflect a check on the date shown, and they don't replace your own compliance.
- Lawful contact only. You will use contact information only to contact owners about their
property, and in line with every law that applies to you. That includes:
- the Telephone Consumer Protection Act and the FCC's rules;
- the FTC Telemarketing Sales Rule and the National Do Not Call Registry;
- state telemarketing, telephone-solicitation, text-message and Do Not Call laws (for example in Florida, Texas, Ohio and Indiana);
- CAN-SPAM, and the laws on recording calls;
- state laws on real estate licensing, wholesaling disclosures and buying homes in foreclosure.
- You are responsible for your own outreach, including:
- holding your own Do Not Call Registry account where required, and scrubbing your lists at least every 31 days;
- keeping an internal do-not-call list and honoring opt-out requests promptly;
- calling and texting only at permitted times and as often as the law allows;
- registering as a telephone solicitor where a state requires it;
- giving any disclosures the law requires in your letters, calls, offers and contracts.
- No automated outreach without consent. You will not use an autodialer, a prerecorded or artificial (including AI-generated) voice, ringless voicemail or mass text messages to reach owners unless they gave you the prior express written consent the law requires.
- Not a consumer report. The Service is not a consumer reporting agency, and its data is not a consumer report. You will not use it to decide anyone's eligibility for credit, insurance, employment, housing or tenancy, for debt collection, or for any other purpose covered by the Fair Credit Reporting Act.
- No resale or sharing. You will not resell, publish or share contact information with anyone outside your account (or your team on a team plan), or compile it into a list, feed or database for others.
- Removal requests. Anyone can ask us to stop showing their contact information at app.propertiz.ai/privacy/contact-removal. Once we confirm a removal, we no longer show that information to any user, and you should honor the request too.
- We may stop access. If we reasonably believe contact information is being misused, we may suspend reveals or your account. We may cooperate with our data providers and with authorities about misuse.
6. Your content
Buy boxes, saved areas, notes, statuses and other content you add stay yours. You give us the permission we need to store, process and show that content to run the Service for you and your team. We may use de-identified, aggregated information about how the Service is used to operate and improve it. If you send us feedback or ideas, we may use them without any obligation to you.
7. Our property
The Service, its software, design, scores, models and compilations of data belong to us or our licensors. These terms give you a limited, non-exclusive, non-transferable right to use the Service under your plan while your account is in good standing. Nothing else is licensed to you. Public records themselves remain public; what's ours is how we collect, organise, match, enrich and present them.
8. Other services
The Service links to, and relies on, services we don't control: county and court websites, maps, payment processing, email delivery and data providers. Their terms apply to your use of them, and we're not responsible for them.
9. Disclaimers
To the extent the law allows, the Service and all data, estimates and content in it are provided "as is" and "as available", without warranties of any kind, express or implied. That includes warranties of accuracy, completeness, timeliness, merchantability, fitness for a particular purpose and non-infringement. We don't promise that the Service will be uninterrupted or error-free, or that any lead, owner or estimate will lead to a deal.
10. Limitation of liability
- To the extent the law allows, we are not liable for indirect, incidental, special, consequential or punitive damages. That includes lost profits, lost deals, lost data, or the cost of substitute services, even if we were told they were possible.
- Our total liability for all claims about the Service is limited to the greater of what you paid us in the 12 months before the claim and $100.
- Some places don't allow some of these limits. Where that's the case, they apply only as far as the law allows.
11. Your responsibility to us
You will defend and indemnify LL Technologies LLC and its members, employees and contractors against claims, losses and costs (including reasonable legal fees) that arise from:
- your outreach to anyone you found or contacted using the Service;
- your deals;
- your breach of these terms; or
- your breach of any law.
12. Suspension and ending your account
- You can stop using the Service at any time. To close your account and have your data deleted, write to support@propertiz.ai (see the Privacy Policy).
- We may suspend or close an account that breaks these terms, puts others at risk, or that we're required to close. Where we reasonably can, we'll tell you first.
- Sections 4, 5, 6 (the parts about our use of feedback and aggregated data), 7, 9, 10, 11, 13 and 14 continue after an account ends.
13. Changes to these terms
We may update these terms. When we make a material change, we'll tell you in the app or by email before it takes effect, and we'll change the date at the top. If you keep using the Service after a change takes effect, you accept the new terms. If you don't agree, stop using the Service and cancel your plan.
14. Law and disputes
- These terms are governed by the laws of the State of New York, without regard to its conflict-of-laws rules.
- Any dispute about the Service or these terms will be brought only in the state or federal courts located in New York County, New York. You and we agree to their jurisdiction.
- Either of us may still bring a claim in small-claims court where it qualifies.
15. General
- These terms, the Privacy Policy and anything they refer to are the whole agreement between you and us about the Service.
- If a part of these terms can't be enforced, the rest still applies.
- If we don't enforce a part right away, we haven't given up the right to enforce it later.
- You may not transfer these terms without our written consent. We may transfer them as part of a merger, acquisition or sale of the Service.
- We may send you notices by email or in the app.
16. Contact
LL Technologies LLC (Propertiz), New York. Email: support@propertiz.ai.